We offer a 14 Day Guarantee on all our Exclusive Brands:
In the event that a product been faulty upon delivery or is not as described, our Customer Service Team will be more than happy to answer your questions and help you come to a speedy resolution. Simply call 1300 662 720 or Email: firstname.lastname@example.org
PST will gladly exchange the item, Issue a credit note or refund the cost of the product. If the product was paid for by credit card, we will refund the customer’s card. In the case of exchanges, any difference in cost will apply.1 594
B) For individual items over $1000 (excluding GST)
For refunds and exchanges, you must ensure that the following conditions are met:
To the extent that PST has relied upon any specifications, information, representation of operating conditions or other data or information supplied by Buyer to PST in the selection or design of Product and/or provision of services, and in the event that actual operating conditions or other conditions differ from those represented by Buyer and relied upon by PST, any warranties or other provisions that are affected by such conditions shall terminate, unless otherwise mutually agreed upon in writing. Upon any non-payment by Buyer when due, all warranties and other obligations of PST with respect to Product delivered and/or services provided by PST to Buyer shall terminate.
All PST products come with a 12-month standard warranty unless specified.
Consumables such as batteries, probes, etc. are not covered under the standard warranty.
Any physical damages to the products or issues caused by exceeding the manufacturer defined operating conditions will not be covered by the warranty.